My dad is in a nursing home, and although his needs are being met, I wanted to get him a part time PSW [Personal Support Worker]. I was looking for someone to be his companion, and take him on outings away from the home. I researched a lot of agencies and was surprised to find out how different they all were. Carefect was the only one that was able to meet all my needs. The Director of Operations went out to the nursing home to meet with my dad and...
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Please accept our sincere appreciation for providing the excellent in-home care services during the convalescence of my husband after hospitalization for severe accident injury. Particularly of note was the clear perception that you provided at the initial assessment of just what services we would require. As we had never experienced the need for home care, your expertise in this manner was of enormous value. We are extremely grateful for your choice in the selection of a Personal Care Provider. Her professional manner in administrating her duties was noteworthy. She expertly...
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Just a note to thank you for the wonderful care that you and your staff supplied for my Mom. Your big heart and caring attitude was evident from our first conversation on the phone and it was obviously passed down to your staff. The women you chose to come in to provide care for my Mom were gentle and hard working, they made my Mom feel that she was dealing with friends that just couldn’t do enough for her. My Mom, as you know is polio quadriplegic and has been...
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My family and I have been fortunate enough to come in contact with Carefect from October 2012 till May 31st 2013. It was a stroke of luck that I picked up their brochure from Sunnybrook Health Care Services where my mom was recovering from brain surgery. From the first phone call I received a very professional, honest and understanding staff. They met with us at the hospital and provided an amazing crew of PSWs who worked with my mom. They took care of all her needs from personal hygiene to...
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